Privacy policy
Last updated: September 22, 2026
Denis Thiel operates this shop and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our shop is powered by Shopify, which provides us with the technical infrastructure necessary to provide our Services.
This Privacy Policy explains how we collect, use, store, and disclose personal data when you visit our website, use our Services, make a purchase or other transaction, or otherwise communicate with us.
Data Controller
The controller responsible for the processing of your personal data is:
Denis Thiel
Albatrosweg 30
50259 Pulheim
Germany
hello@denisthiel.com
What Personal Data Do We Process?
Personal data means information that identifies you directly or indirectly or can otherwise be linked to you. It does not include anonymous information or information that has been anonymized in such a way that you can no longer be identified.
Depending on how you interact with our Services, we may process the following categories of personal data in particular:
Contact information, such as your name, postal address, billing address, shipping address, telephone number, and email address.
Payment and transaction information, such as payment method, payment confirmation, transaction details, and other information required to process payments. Payment information may be processed directly by the payment service providers we use.
Account information, such as your username, password, settings, and customer account configurations, if you use a customer account.
Order and transaction information, such as products you view, add to your cart, purchase, return, exchange, or cancel, as well as information about previous transactions.
Communication data, such as information you provide when contacting us or making a customer support request.
Device and technical data, such as information about your device, browser, network connection, IP address, and other technical identifiers.
Usage data, such as information about how and when you use and interact with our website and Services.
Where Do We Obtain Personal Data?
We may obtain personal data from various sources:
Directly from you, for example when you place an order, create a customer account, use our Services, or contact us.
Automatically through our website and Services, for example through your device and through cookies and similar technologies.
From service providers that perform certain technical or business services on our behalf and process personal data in connection with those services.
From Shopify and, where applicable, other partners and service providers, where necessary to provide our Services or otherwise permitted by law.
How Do We Use Your Personal Data?
Providing and Fulfilling Our Services
We process personal data in order to fulfill our contractual obligations to you. This includes, in particular, processing orders and payments, producing ordered products, arranging shipping, handling returns and exchanges, and managing a customer account where applicable.
Improving Our Services
We may use data to analyze, customize, and improve our shop, products, and the use of our Services.
Marketing and Advertising
Where we use marketing measures and where permitted by law, we may use personal data to provide you with information about our products and Services.
Where consent is required, processing will only take place on the basis of your consent. You may withdraw your consent at any time with effect for the future, for example by using the unsubscribe link in relevant emails.
Security and Fraud Prevention
We use personal data where necessary to provide a secure shopping and payment experience, detect and prevent fraudulent, illegal, or harmful activities, and protect our website, Services, and users.
Communication
We use your personal data to respond to inquiries, provide customer support, and communicate with you in connection with orders, transactions, or our business relationship.
Legal Obligations
We may process personal data where necessary to comply with legal obligations, respond to lawful requests from public authorities, enforce our rights, or establish, exercise, or defend legal claims.
Disclosure of Personal Data
We may disclose personal data to service providers and other third parties where necessary to provide our Services, fulfill a contract with you, on the basis of your consent, or where required or permitted by law.
These parties may include Shopify and other technical service providers, payment service providers, production and fulfillment providers, shipping and logistics companies, and IT, hosting, and cloud service providers.
We may also disclose personal data to authorities, courts, or other bodies where required by law or where necessary to establish, exercise, or defend legal claims.
Shopify
Our online shop is provided through Shopify. Shopify processes personal data generated when accessing and using our shop in order to provide the technical infrastructure and related services.
Data may be transferred to Shopify and other service providers used by Shopify and may be processed outside your country of residence.
Shopify may also process certain personal data as an independent controller, particularly in connection with Shopify’s own features and services.
Further information about how Shopify processes personal data and the rights available to you can be found in Shopify’s privacy information.
Production, Print-on-Demand, and Shipping
For the production, fulfillment, and shipping of certain products, we work with print-on-demand and fulfillment service providers.
Depending on the product you order, personal data required to process, produce, and deliver your order may be transferred to one of the service providers we use.
This data may include, in particular, your name, shipping address, email address, telephone number where required for processing, and information about the products you have ordered.
We currently use, in particular, the following print-on-demand and fulfillment service providers:
Printegy GmbH, Germany.
Printify, Inc., USA, as well as the production and fulfillment partners used by Printify for the respective order.
Printful, including affiliated companies and the production and fulfillment partners used for the respective order.
The transfer of data required for production and delivery is carried out in particular for the purpose of fulfilling the contract concluded with you.
Depending on the product ordered and the production or fulfillment partner used, personal data may also be processed outside Germany or the European Economic Area. Where required, such data transfers are carried out on the basis of the safeguards provided for by applicable law.
Payment Processing
To process your order, we use the payment service providers offered through our checkout.
When you select a payment method, the data required to process the payment is transferred to or processed directly by the respective payment service provider.
The data processed depends on the payment method you choose. It may include, in particular, your name, billing information, payment information, transaction data, and other information required to authorize and process the payment.
The respective payment service provider’s privacy policy also applies to the processing of your payment data.
Shipping Providers
To deliver your order, personal data required for shipping may be transferred to the relevant shipping or logistics provider.
This includes, in particular, your name and shipping address and, where required for delivery, your email address or telephone number.
The shipping provider used may depend on the respective product, production location, fulfillment provider, and delivery destination.
Cookies and Similar Technologies
Our website uses cookies and similar technologies. Some of these are necessary for the technical operation of our shop and the provision of basic functionality.
In addition, depending on the features used and your choices, cookies or similar technologies may be used for analytics, personalization, or marketing purposes.
Where consent is required for the use of certain cookies or technologies, these will only be used after you have given your consent.
You can change or withdraw your consent at any time with effect for the future through the privacy or cookie settings provided on our website.
Third-Party Websites and Links
Our Services may contain links to third-party websites or online services.
If you follow such a link, the privacy policies and terms of use of the respective third party apply. We generally have no control over how external providers process personal data and are not responsible for their content or privacy practices.
Children’s Data
Our Services are not specifically directed at children. We do not knowingly collect personal data from children who, under applicable law, are not able to independently consent to the processing of their personal data.
If you believe that personal data relating to a child has been provided to us, you can contact us at hello@denisthiel.com.
Data Security
We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.
However, no electronic transmission or storage of data can guarantee complete security.
Data Retention
We retain personal data only for as long as necessary for the respective processing purposes or as required by statutory retention obligations.
The specific retention period depends, among other things, on whether the data is required to process an order, manage a customer account, comply with legal obligations, resolve disputes, or establish, exercise, or defend legal claims.
Your Rights
Where the applicable legal requirements are met, you may have the following data protection rights in particular:
- The right to access the personal data we process about you.
- The right to correct inaccurate or incomplete personal data.
- The right to request deletion of your personal data.
- The right to restrict processing.
- The right to data portability.
- The right to object to certain processing of your personal data.
Where processing is based on your consent, you also have the right to withdraw that consent at any time with effect for the future. The lawfulness of processing carried out before the withdrawal of consent remains unaffected.
To exercise your rights, you can contact us at hello@denisthiel.com.
We may request additional information from you where necessary to verify your identity before processing your request.
Right to Lodge a Complaint
If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with a competent data protection supervisory authority.
You may also contact us directly:
Denis Thiel
Albatrosweg 30
50259 Pulheim
Germany
hello@denisthiel.com
International Data Transfers
In connection with the use of Shopify, Printify, Printful, and other service providers required to provide our Services, personal data may be processed outside the European Economic Area.
Where personal data is transferred to a country for which the European Commission has not issued an adequacy decision, the transfer will, where required, be based on appropriate safeguards provided for by law, such as the European Commission’s Standard Contractual Clauses or other permitted transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, for example due to changes to our Services, the service providers we use, or legal or regulatory requirements.
The current version will be published on this website. The date of the latest update can be found at the beginning of this Privacy Policy.
Contact
If you have any questions about data protection, this Privacy Policy, or the processing of your personal data, or if you wish to exercise any of your data protection rights, you can contact us at:
Denis Thiel
Albatrosweg 30
50259 Pulheim
Germany
hello@denisthiel.com